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Keep up with the latest information about Palmetto GBA by taking advantage of the Internet's connectivity.
 

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Jurisdiction 11 Part A
Access OPS

Information available on this page:

Services
Registration and Login
Helpful Hints

Services
Palmetto GBA is pleased to offer OPS, our free Internet-based, provider self-service portal. The OPS application provides information access over the Web for the following online services: 

  • Eligibility
  • Claims Status
  • Remittances Online
  • Financial Information (payment floor and last three checks paid)

You can participate in OPS if you have a signed electronic data interchange (EDI) Enrollment Agreement on file with Palmetto GBA. If you are already submitting claims electronically, you do not have to submit a new EDI Enrollment Agreement.

If you are not sure whether you have an EDI Enrollment Agreement, complete the registration form and submit. If you do not have an EDI Enrollment Agreement on file, you will receive a message in red at the top of your screen. The EDI Enrollment Agreement is a form that is included in the EDI Enrollment Packet, which can be located under the EDI areas of PalmettoGBA.com/medicare. If you do not have an EDI Enrollment agreement on file with us, please go to the EDI areas of PalmettoGBA.com/medicare and click on your line of business. Then, click on the Enrollment link listed on the page for online articles about EDI enrollment.

Note: Only one provider administrator per EDI Enrollment Agreement/per PTAN performs the registration process. The provider administrator grants permissions to additional users related to that PTAN. Billing services and clearing houses should contact their provider clients to gain access to the system.

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Registration and Login
To register, you will need your NPI, Provider Number, Tax ID Number and the amount of the last Medicare payment you received. Follow the instructions below to register and access OPS. If you are having problems registering or have questions, please view our User Manual (PDF, 1.73 MB).

Access OPS

  • Click on the Register Now button in the New User Box
  • Complete the online form and click ‘submit’
  • Make a note of your User ID
  • Choose your security question and answer it
  • Choose your password
  • Login as a Returning User
  • Successful login to OPS

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Helpful Hints
There are help buttons and links on each screen. The links will take you to a PDF document with information about the system. 

Only one provider administrator per EDI Enrollment Agreement/PTAN can initially register. You will be registered as the provider administrator and can add more users through the ADMIN tab. You can assign back-up administrators. Keep in mind that these administrators will have access to all information functions by default. You can also add provider users who have access to individual functions, such as eligibility or claims status.

You must register separately for each PTAN. If you have multiple PTANs associated with an NPI, you must register each PTAN. Each PTAN will have a unique User ID.

If you suspect misuse or suspicious use of the system, immediately contact the Palmetto GBA Technical Support Center (TSC) at 866-749-4301.

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last updated on 6/01/2013
ver 1.0.42