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Palmetto GBA welcomes your comments as we strive to provide superior quality service to you, our customer. Please review the following choices carefully so your inquiry goes to the best person who can answer your question.

Choose your Medicare area of interest:

Medicare Contracts

Jurisdiction J Part A MAC
Jurisdiction J Part B MAC
Jurisdiction M Part A MAC
Jurisdiction M Part B MAC
Jurisdiction M Home Health and Hospice MAC
National Supplier Clearinghouse MAC
Railroad Board SMAC Providers
Railroad Board SMAC Beneficiaries
DMEPOS Competitive Bidding Program
Front End Systems
Third Party Administrator

Palmetto GBA's eServices

Please use the eServices User Manual (PDF, 7.9 MB) to answer your questions and troubleshoot problems. If you need additional support with registering, logging in, administration or viewing information on this application, contact your Medicare Contractor. Be prepared to provide the information shown below when you call.

  • Provider name
  • Your name, email address and telephone number
  • PTAN
  • NPI
  • Tax ID
  • Line of Business (Part A, HHH, Railroad, etc.)
  • eServices user ID (if one has been assigned)
  • Browser type/version (i.e., Internet Explorer 10)
  • Tab and/or function you are calling about
  • If calling about an error message, the specific error message text received