{"DID":"crit34ee5c","Sites":"CSSC","Start Date":"12-30-2021 08:06","End Date":"01-01-2022 11:06","Content":"CSSC Operations will be closed Friday, December 31, 2021 in observance of the New Year's Day holiday. The Front-End Systems (FERAS, PDFS, and EDFES) will be available during this time for RAPS, PDE, Medicare Encounter and Medicare-Medicaid data submissions.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n"}, {"DID":"crit3bd4c4","Sites":"CSSC","Start Date":"10-20-2023 15:03","End Date":"10-21-2023 15:03","Content":"Customers may experience intermittent connectivity issues when trying to connect to the front-end system. We are currently working to correct these issues and will remove this status once this matter has been resolved.","URL":"","Target":null,"Color":"yellow","Mode":"Standard\n"}, {"DID":"critb2e1dc","Sites":"CSSC","Start Date":"01-14-2022 07:22","End Date":"01-17-2022 21:22","Content":"CSSC Operations will be closed Monday, January 17th, 2022 in observance of the MLK federal holiday. The Front-End Systems (FERAS, PDFS, and EDFES) will be available during this time for RAPS, PDE, Medicare Encounter and Medicare-Medicaid data submissions.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n"}

REVISED: Medicare Advantage & Part D Communications Handbook

The Medicare Advantage & Part D Communications Handbook has been updated and posted on the CSSC Operations website. Updates are due to the TIBCO/SFTP migration for PDE submissions on 09/15/2018. Please refer to Appendix B: Record of Changes for all updates. This updated version of the Medicare Advantage & Part D Communications Handbook replaces all previous versions posted on 08/27/2018.

Medicare Advantage & Part D Communications Handbook

If you have any questions, please contact CSSC Operations at 1-877-534-2772 (option 2) or by email at csscoperations@palmettogba.com.

Last Updated: 09/14/2018