RESOLVED: Claims RTP 32402, 32403 and 32404 Incorrectly

RESOLVED: Claims RTP 32402, 32403 and 32404 Incorrectly
Current Status


 December 28, 2020

Status: Resolved. All suspended claims have been released to continue processing.

Provider Action: No provider action is required.

November 24, 2020
Status: Palmetto GBA is aware that some outpatient claims RTP for 32402, 32403, and 32404 incorrectly. We are suspending claims for these reason codes pending the implementation of a system fix. 
Provider Action: No action is needed at this time.
Identified Date
November 23, 2020
A system problem caused some outpatient claims to RTP 32402, 32403 and 32402 incorrectly.

Article Update Notification

Would you like to know when this article is updated? Sign up for Article Update Notifications below and we'll send you an email with the new version automatically.

Please check your spam/junk folder as your notification email maybe delivered there.

Email Address:
Please enter this four-digit number in the CAPTCHA Code field: 0584

Last Updated: 12/28/2020