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{"DID":"crit13d514","Sites":"JMB^JMHHH^Railroad Beneficiaries","Start Date":"05-23-2024 00:00","End Date":"05-27-2024 23:27","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed on Monday, May 27, 2024, in observance of the Memorial Day holiday.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit2cab1b","Sites":"JJA^JJB^JMA^JMB^JMHHH","Start Date":"12-11-2024 12:04","End Date":"12-13-2024 16:00","Content":"The Palmetto GBA Jurisdictions J and M Provider Contact Center (PCC) will be closed for an eight-hour training on Friday, December 13, 2024. Please note that the webchat feature will be unavailable at this time.","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit3a425e","Sites":"JMB","Start Date":"11-06-2024 13:06","End Date":"11-06-2024 14:06","Content":"Palmetto GBA is currently experiencing longer than normal Medicare enrollment application processing times. We are actively working to return to our standard processing times, and we regret any inconvenience this may cause. To monitor the progress of your application, please use the Enrollment Application Status Lookup tool on our website.","URL":"https://www.palmettogba.com/internet/PCIDN.nsf/R?OpenAgent&DID=BBHQGS18&url=yes&v3=yes","Target":"_self","Color":"yellow","Mode":"Standard\n","Priority":"yes"}, {"DID":"crit3d5e43","Sites":"JMB","Start Date":"03-11-2024 10:47","End Date":"04-18-2024 09:47","Content":"Join us for Spring Tour 2024: Columbia, S.C. on April 2, 2024, Bessemer, Ala. on April 8, 2024, Cleveland, Tenn. on April 10, 2024, Decatur, Ga. on April 11, 2024, Charleston, W. Va. on April 16, 2024, and Richmond, Va. on April 18, 2024. ","URL":"https://palmettogba.com/palmetto/jmb.nsf/DID/SY9IONT0ZJ","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit4acd35","Sites":"JMB","Start Date":"10-28-2024 13:06","End Date":"11-12-2024 13:06","Content":"Registration is now open for the Autumn Run Education Tour. ","URL":"/palmetto/jmb.nsf/DID/7CNDSGJ7KX","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit4b35ae","Sites":"JJB^JMB","Start Date":"07-26-2024 12:01","End Date":"07-30-2024 23:59","Content":"If you missed our Spring Tour, join us in Columbia, S.C. on July 30, to catch up on the most recent provider education from Palmetto GBA.","URL":"https://web.cvent.com/event/93f37ecc-9d69-4a33-b62b-cbd6232d9aff/summary","Target":"_blank","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critaa1545","Sites":"JMB","Start Date":"05-27-2024 00:00","End Date":"05-28-2024 23:27","Content":"Medicare Part B providers are invited to Palmetto GBA's MayFest virtual education event Thursday May 30, 2024.","URL":"https://palmettogba.com/palmetto/jmb.nsf/DIDC/8DRB9MA2C9~Events%20and%20Education","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critb315ca","Sites":"JJA^JJB^JMA^JMB^JMHHH","Start Date":"12-20-2024 15:59","End Date":"12-25-2024 18:00","Content":"The Palmetto GBA Jurisdictions J and M Provider Contact Center (PCC) will be closed Tuesday, December 24, 2024, and Wednesday, December 25, 2024, in observance of the Christmas holidays.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critc4424a","Sites":"JJA^JJB^JMA^JMB^JMHHH^Railroad Medicare","Start Date":"01-08-2025 11:35","End Date":"01-10-2025 08:00","Content":"Thursday, January 9, 2025, has been declared as day of mourning in the loss of President James Earl Carter, Jr. As a result, no Medicare payments will be issued for Thursday, January 9, 2025. Payments will resume Friday, January 10, 2025.","URL":"","Target":"_self","Color":"yellow","Mode":"Standard\n","Priority":"yes"}, {"DID":"critd2a2d5","Sites":"JJA^JJB^JMA^JMB^JMHHH","Start Date":"11-25-2024 09:56","End Date":"11-29-2024 18:00","Content":"The Palmetto GBA Jurisdictions J and M Provider Contact Center (PCC) will be closed Thursday, November 28, 2024, and Friday, November 29, 2024, in observance of the Thanksgiving holiday.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critd5a3b2","Sites":"JJA^JJB^JMA^JMB^JMHHH","Start Date":"12-26-2024 08:32","End Date":"01-01-2025 17:30","Content":"The Palmetto GBA Jurisdictions J and M Provider Contact Center (PCC) will be closed Wednesday, January 1, 2025, in observance of the New Year's Day holiday.","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}

Video Education

Published 01/06/2025

Select a video to view.

Video	Description	Information
	PWK Additional Documentation Submission Process Video This video provides an overview of the PWK additional documentation submission process.	Date Published: Jan 12, 2021 Length: 4:23
	eServices: Forms & Secure Messaging Video This video provides information on secure submission of forms over the internet.	Date Published: Nov. 5, 2018 Length: 4:23
	eServices: Registration Video This video provides an overview of the eServices online provider portal. It focuses on the functions of eServices, how to register, and the role of the provider administrator.	Date Published: Dec. 27, 2017 Length: 6:47 Transcript (PDF)
	eServices eReview: eUtilization and eAudit Video This video demonstrates two eService features: Electronic Utilization (eUtilization) reports: shows rendering and ordering/referring providers when and by whom their NPI is being used for billing Medicare services Electronic Audits (eAudits): access personal audit results for claims which have been chosen for Complex Medical Review by various Medicare review contractors	Date Published: Sept. 6, 2017 Length: 1:09 Transcript (PDF)
	eServices: Learn More About eCBR Video Palmetto GBA uses electronic Comparative Billing Reports (eCBRs) as an educational tool for providers to use in order to provide insight into your billing patterns and utilization of services compared to your peers. You can then use this information to conduct a self-audit to ensure you are in compliance with the Medicare regulations and prevent improper claims submission.	Date Published: Jan. 27, 2017 Length: 1:04 Transcript (PDF)
	eServices: Manage your Medicare information! Looking for a faster way to manage your Medicare information? Consider eServices! Whether you are interested submitting appeals, voluntary refunds or checking eligibility, eServices has something for everyone!	Date Published: Dec. 2, 2016 Length: 1:47 Transcript (PDF)
	Home Health Face-to-Face This is the first video in the Palmetto GBA Health Information Supply Chain (HISC) Series. This video focuses on the services with the highest billing and documentation errors for Home Health patients.	Date Published: Feb. 25, 2015 Length: 4:18 Transcript (PDF)

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