Contact Medical Review

Published 01/18/2023


Call 855-696-0705 (toll free)

Hours of operation: 8 a.m. to 4:30 p.m. ET, Monday through Friday.

Please reference our IVR Call Flowchart (PDF), IVR User Guide (PDF,), and IVR Conversion Tool for additional guidance.

Submit Documentation

You can submit your completed medical review forms and documentation to:

Fax: (803) 699-2434

US Mail:
Palmetto GBA
Mail Code: AG-310
P.O. Box 100190
Columbia, SC 29202-3190
FedEx, USPS, or Overnight Courier:
Palmetto GBA
Mail Code: AG-310
2300 Springdale Drive
Building One
Camden, SC 29020-1728
Group of People

Contact a Different Department

View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.

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