Why can't I find claim status for Railroad Medicare beneficiaries in eServices?


Answer:
To access claim status and other information for Railroad Medicare beneficiaries you must be registered for, and logged into, the Railroad Specialty Medicare Administrative Contractor (RRB SMAC) line of business. You cannot see information for Railroad Medicare patients when signed into the Jurisdiction MAC Medicare account, or information for Jurisdiction MAC patients when signed into a Railroad Medicare account.




Last Updated: 03/01/2021