Do You Have a Question Regarding eServices? We Can Help!


Palmetto GBA has dedicated representatives available to provide technical assistance and answer questions about our secure online portal, eServices. Our Provider Contact Center (PCC) representatives can be reached at 855–696–0705 (Monday – Friday, 8 a.m. to 4:30 p.m. ET).

To connect with an eServices representative:

  • Press/say 1 or EDI
  • Press/say 2 for all other calls
  • Press/say 1 or eServices

Resource: JM Call Flow Chart (PDF, 297 KB)





Last Updated: 09/15/2021