Patient Discharge Status and Patient Overlap Status

Published 01/30/2025

Did you know patient discharge and patient overlap statuses are found in Palmetto GBA’s eServices internet portal

Home Health and Hospice (HHH) providers may use eServices to see if a patient is currently admitted in or discharged from a home health episode, hospice period or inpatient facility. 

Palmetto GBA will continue to ensure that routine inquiries regarding claim status are handled through the IVR, which will allow representatives to be available to handle more difficult or complex issues.


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