Resetting a Password

Published 03/01/2021

Entering Your Password

  1. Enter the new password, and then re-enter it on the line below.
  2. Click Reset or Cancel if you change your mind.
    • If you selected Reset, the password will be reset the next time you log in.

Passwords must be 8 to 20 characters long and contain an upper-case letter, a lower-case letter and a number.

Resetting Your Password in the DEX

  1. Select My Account from the top of any window.
  2. On the User Details tab, click the Reset Password button.
    • The Reset Password dialog box appears.
  3. Enter the new password, and then re-enter it on the line below.
  4. Click Reset or Cancel if you change your mind.
    • If you selected Reset, the password will be reset the next time you log in.