Multi-Factor Authentication (MFA) Codes Are Usable for up to 12 Hours

Providers are able to use their MFA codes for up to 12 hours! This allows providers to simply reuse the last valid code issued. MFA codes will expire 12 hours from the time it was requested or when a new MFA code is generated.

Note: Providers will still have the ability to request a new MFA code in the event another one is needed.

Contact Railroad Medicare

Email Railroad Medicare

Contact a specific Railroad Medicare department

Provider Contact Center: 888-355-9165

IVR: 877-288-7600

TTY: 877-715-6397

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