eServices Profile Verification Timeframes

eServices Profile Verification has been extended from 90 to 250 days, allowing more time for you to complete this process. During this time, please make sure that all eServices user ID profiles are up to date to avoid interruption or deactivation.

As a result of this change, several additional timeframe alerts have been adjusted. 

Pop-ups will be displayed for days 240–249, instead of days 80–89
Accounts will be redirected for days 250–259, instead of days 90–99
Accounts will be deactivated on day 260, instead of day 100
Email Notification
Email Notifications will be sent on day 240 and 250, instead of day 80 and 90

Contact Railroad Medicare

Email Railroad Medicare

Contact a specific Railroad Medicare department

Provider Contact Center: 888-355-9165

IVR: 877-288-7600

TTY: 877-715-6397

Other Palmetto GBA Sites

Palmetto GBA Home

DMEPOS Competitive Bidding Program

Jurisdiction J Part A MAC

Jurisdiction J Part B MAC

Jurisdiction M Part A MAC

Jurisdiction M Part B MAC

Jurisdiction M Home Health and Hospice MAC


National Supplier Clearinghouse MAC


RRB Specialty MAC Providers

RRB Specialty MAC Beneficiaries



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