Video Education

Published 04/13/2021

Select a video to view below.

 Video

Description

Information
 Use the New Medicare Card by 2020 Use the New Medicare Card by 2020
This video promotes the use of the New Medicare Card.
Date Published: Sep 4, 2019
Length: 0:21 
 eServices: Forms & Secure Messaging eServices: Forms & Secure Messaging Video
This video provides information on secure submission of forms over the Internet.
Date Published: Nov 5, 2018
Length: 4:23
 eServices Registration eServices: Registration Video
This video provides an overview of the eServices Online Provider Portal. It focuses on the functions of eServices, how to register and the role of the provider administrator. 
Date Published: Dec 27, 2017
Length: 6:47
Transcript (PDF, 153 KB)
 eServices eReview: eUtilization and eAudit Video

eServices eReview: eUtilization and eAudit Video
This video demonstrates two eService features:

  • Electronic Utilization (eUtilization) reports: shows rendering and ordering/referring providers when and by whom their NPI is being used for billing Medicare services 
  • Electronic Audits (eAudits): access personal audit results for claims which have been chosen for Complex Medical Review by various Medicare review contractors
Date Published: Sep 6, 2017
Length: 1:09
Transcript (PDF, 44 KB)
 eServices Learn More About eCBR Video eServices: Learn More About eCBR Video
Palmetto GBA uses electronic Comparative Billing Reports (eCBRs) as an educational tool for providers to use in order to provide insight into your billing patterns and utilization of services in comparison to your peers. Providers can then use this information to conduct a self-audit to ensure they are in compliance with the Medicare regulations and prevent improper claims submission.
Date Published: Jan 27, 2017
Length: 1:04
Transcript (PDF, 61 KB)
 Home Health eServices User Guide and Checklist for Pre-Claim Review (PCR) Video Home Health eServices User Guide and Checklist for Pre-Claim Review (PCR) Video
This video gives an overview of the Home Health Pre-Claim Review eServices User Guide and Checklist and how to access it on the Palmetto GBA website.
Date Published: Dec 19, 2016
Length: 1:16
Transcript (PDF, 67 KB)
 eServices - Manage your Medicare information! eServices - Manage your Medicare information!
Looking for a faster way to manage your Medicare information? Consider eServices! Whether you are interested submitting appeals, voluntary refunds or checking eligibility, eServices has something for everyone!
Date Published: Dec 2, 2016
Length: 1:47
Transcript (PDF, 70 KB)
 Submitting a Home Health Pre-Claim Review Request Video Submitting a Home Health Pre-Claim Review Request
This video details the home health agency documentation requirements to meet home health medical necessity and skill needed in relation to the Pre-Claim Review demonstration.
Date Published: Oct 17, 2016
Length: 30:38
Transcript (PDF, 202 KB)
 Home Health Certifying Physician Documentation Video

Home Health Certifying Physician Documentation
This video explains the certifying physician's role in the home health Pre-Claim Review demonstration. From face-to-face clinical encounter documentation to the home health plan of care.

Date Published: Oct 17, 2016
Length: 30:37
Transcript (PDF, 230 KB)
 Pre-Claim Review Demonstration for Home Health Services Video

Pre-Claim Review Demonstration for Home Health Services Video
This video gives an overview of the Home Health Pre-Claim Review Demonstration including the elements required in a submittal request, the various ways to submit and the types of decisions that may be received.

Date Published: Oct 11, 2016
Length: 24:55
 Credit Balance: Submitting the Quarterly Report video Credit Balance: Submitting the Quarterly Report
This video is designed to assist Home Health and Hospice financial officers with completing and submitting the CMS-838 Credit Balance Report.
Date Published: Jun 17, 2016
Length: 36:11
 Hospice Continuous Home Care Utilzation Hospice Continuous Home Care Utilization
This video instructs Hospice providers on the factors to consider when determining utilization for a Medicare beneficiary in Hospice Continuous Home care.
Date Published: May 3, 2016
Length: 6:13
Transcript (PDF, 114 KB)
 OPICP Conference Video Series

OPICP Conference Video Series 
On July 30, 2015, Palmetto GBA hosted the Organizational Process Improvement Coaching Project (OPICP) Conference. The purpose of the conference was to discuss the results of the Home Health face-to-face (F2F) OPICP Pilot Program.

Date Published: Oct 27, 2015
 Hospice Notice of Election (NOE) Process

Hospice Notice of Election (NOE) Process
This video instructs Hospice providers about the Medicare requirement for the timely submission of a Notice of Election (NOE). It includes the effect of an untimely submission and the steps to request an exception for a late NOE.

Date Published: Apr 21, 2015
Length: 4:52
Transcript (PDF, 68 KB) 

 Daily Insulin Admin for Home Health Patients

Daily Insulin Admin for Home Health Patients
This video instrucs Home Health providers about the Medicare documentation requirements for admissions for Insulin Administration.

Date Published: Mar 26, 2015
Length: 5:44
Transcript (PDF, 12 KB)
 Hospice General Inpatient Care (GIP)

Hospice General Inpatient Care (GIP)
This video instructs Hospice providers on the factors to consider when determining an appropriate length of stay for a Medicare beneficiary in Hospice General Inpatient Care (GIP).

Date Published: Feb 25, 2015
Length: 5:10
Transcript (PDF, 19 KB)

 Home Health Face-to-Face

Home Health Face-to-Face
This is the first video in the Palmetto GBA Health Information Supply Chain (HISC) Series. This video focuses on the services with the highest billing and documentation errors for Home Health patients.

Date Published: Feb 25, 2015
Length: 4:18
Transcript (PDF, 94 KB)


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