Contact Overpayments and Recoupment
Self-Service
Our eServices portal allows you to submit electronic payments, request immediate offsets, download ERS forms and other forms, check cash flow at a shapshot, and check overpayment balances and activities. This information can be found on the Financial Tools tab.
Call 888-355-9165, select Option 5 for Customer Service
Representatives are available Monday through Friday 8:30 a.m. to 4:30 p.m. for all time zones with the exception of PT, which receives service from 8 a.m. to 4 p.m.
TTY: Call 877-715-6397
Fax
Please fax Immediate Offsets to: (803) 382-2418
Please fax Overpayment Financial Correspondence to: 803-382-2412
US Mail
Correspondence:
Palmetto GBA - Railroad Medicare
Finance & Accounting
P.O. Box 10066
Augusta, GA 30999 -0001
Submit Checks (including Voluntary Refunds and Extended Repayment Schedule Requests with a Check) to:
Palmetto GBA - Railroad Medicare
Finance & Accounting
P.O. Box 367
Augusta, GA 30999
Contact a Different Department
View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.