Education On Demand


Self-paced learning consists of training courses that you can complete on your time, at your convenience. Your Palmetto GBA Provider Outreach and Education team offers a variety of educational options to fit your training and education needs.

Encore presentations are recorded versions of previously presented live webinars. Encore presentations can serve as a refresher of a live webinar you attended or allow you to view a webinar you were unable to attend when it was offered live.

Instructional videos provide tutorials on how to best use tools on the Part B website, information related to Provider Outreach and Education functions, and other valuable information to make your job easier.

Web based training (WBTs) are interactive training modules that allow you to self-test on topics relevant to Medicare coverage and billing. Some WBTs have been created in conjunction with other education materials and are to be used as an additional training resource, while others are stand-alone training packages created to provide information on a subject with a follow-up knowledge check.

Webcast Library allows you to easily find and participate in live and encore webcasts, search and browse the library for events and take advantage of single-sign-on for these events.

CMS offers additional learning opportunities through their website. Access these links for details:


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Education On Demand Articles


Targeted Probe and Educate Process ModuleTop 10 Medical Review Denials ModuleIntroduction to CERT Web Based TrainingRailroad Medicare Evaluation and Management (E/M): History Guidelines Webcast Recorded PresentationRailroad Medicare Evaluation and Management (E/M): History Guidelines Webcast Recorded PresentationOpioid Treatment Programs (OTPs): Introduction to Railroad Medicare Webcast Recorded PresentationEvaluation and Management (E/M): General Guidelines Webcast: Recorded PresentationRailroad Medicare: Medical Review Top Denials Webinar - Recorded PresentationEvaluation and Management (E/M): History Guidelines Webcast - Questions and AnswersRailroad Medicare: Medical Review Top Denials Webinar: Questions and AnswersEmergency Ambulance Services: Regulations and Required Documentation Recorded PresentationEvaluation and Management (E/M): Examination Guidelines Webcast - Questions and AnswersEvaluation and Management (E/M): Medical Decision-Making Guidelines Webinar - Questions and AnswersEverything you Need to Know When Billing Part B Services for Your Railroad Medicare Patients Webinar - Recorded PresentationEvaluation and Management (E/M): General Guidelines Webcast - Questions and AnswersRailroad Medicare Evaluation and Management (E/M): Examination Guidelines Webcast Recorded PresentationEverything you Need to Know When Billing Part B Services for Your Railroad Medicare Patients Webinar - Questions and AnswersChiropractic Documentation ModuleAmbulance Coverage for Nonemergency Transports ModuleeServices: Registration VideoeServices and Google Authenticator ModuleRedetermination Status ToolAppeals Overview for Providers ModuleRailroad Medicare: Non-Emergency BLS Ambulance Services Webinar - March 18, 2021New Patient Office Visits ModuleEstablished Patient Office Visits ModuleRailroad Medicare Evaluation and Management (E/M): Medical Decision Making Guidelines: Recorded PresentationeServices: COVID-19 Transition ModuleEDI Enrollment Instructions Guide ModuleCMS Continuing Education (CMSCE) WebsiteCMS MLN Connects VideosHow to Attend Webcasts via ON24Medicare Learning Network (MLN) Preventive Services Education ToolPC-ACE Pro32 Training ModulesNon-Emergency Ambulance Services Webinar - Recorded PresentationPalmetto GBA Education EventsSite Tutorial