Contact Overpayments and Recoupment
Self-Service
Our eServices portal allows you to submit electronic payments, request immediate offsets, download ERS forms and other forms, check cash flow at a shapshot, and check overpayment balances and activities. This information can be found on the Financial Tools tab.
Call 877-567-7271 (toll free)
Hours of operation: 8 a.m. to 6 p.m. ET, Monday through Friday.
Please reference our IVR Call Flowchart (PDF, 340 KB), IVR User Guide (PDF, 160KB), and IVR Conversion Tool for additional guidance.
Fax Immediate Offsets to: (803) 870-0148
Mailing Addresses
Correspondence:
Palmetto GBA - JJ MAC
Medicare Part A - Finance & Accounting
P.O. Box 100305
Columbia, SC 29202-3305
JJA Overnight Address:
Palmetto GBA
JJ Part A Checks AG-360
2300 Springdale Dr. Bldg One
Camden, SC 29020
Submit Checks (including Voluntary Refunds and Extended Repayment Schedule Requests with a Check) to:
Palmetto GBA - JJ MAC
Medicare Part A - Finance & Accounting
P.O. Box 100312
Columbia, SC 29202
Contact a Different Department
View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.