Contact Palmetto GBA Jurisdiction J Part A


Call 1-877-567-7271 (Toll Free)

Our Provider Contact Center representatives are here to assist you with general inquires, Provider Enrollment, EDI, eServices, and more. Open 8 a.m. to 6 p.m. ET, Monday through Friday. Please reference our Closure Schedule , Call Flowchart (PDF, 340 KB), IVR User Guide (PDF, 160KB), and IVR Conversion Tool for additional guidance.

Beneficiary Inquiries

Please visit or call:

TTY: 1-877-486-2048

Medicare Secondary Payer

Please visit or call the Benefits Coordination & Recovery Center (BCRC):

TTY: 1-855-797-2627

Open 8 a.m. to 8 p.m. ET, Monday through Friday, except holidays.

Unified Program Integrity Contractor

SafeGuard Services, LLC

SafeGuard Services, LLC
3450 Lakeside Drive
Suite 201
Miramar, FL 33027

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Email Us

Use our contact form to submit general inquiries or to provide feedback on our website. For security reasons please do not submit requests involving PHI/PII with this form.

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General Correspondence

Please submit general correspondence to:


US Mail
Palmetto GBA Provider Contact Center
Mail Code: AG-840
P.O. Box 100305
Columbia, SC 29202-3305

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Contact Palmetto GBA Departments

For information on contacting a specific department by phone, email, fax, or for instructions on submitting documentation by mail, please select a department:

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Last Updated: 09/14/2021