Improve Your Experience

Published 05/15/2023

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You Spoke, We Listened

We have made the following enhancements to our products based on survey feedback.




  • New Search Engine — We added a new website search engine to make your search experience more intuitive. We moved our sorting section from the right-hand to the left-hand side of the screen, revamped the sorting section to make it easier to locate the information you need, created new, user-friendly icons to help you quickly navigate search results, and added a display of useful results and tools at the top of the page.
  • Form Names and Numbers — We added form names and form numbers to the search results so you can easily locate forms.


Contact Us Pages

Contact Us


We redesigned our Contact Us page and added contact information to applicable topic pages (Claims, Appeals, Provider Enrollment, MSP, EDI, etc.) to make it easier for you to find the correct phone and fax numbers. 


Medicare Unlikely Edit Lookup Tool



This new tool was added to assist you in determining the maximum units of service a provider can report for a specific HCPCS or CPT® code under most circumstances for a single patient on a single date of service per the National Correct Coding Initiative MUE guidelines.


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Engage in the Process

We take your feedback seriously. By taking these surveys you will directly effect what projects we work on and processes we enhance.

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