Contact Claims

Published 01/18/2023

Phone
Phone

Call 877-567-7271 (toll free)

Hours of operation: 8 a.m. to 6 p.m. ET, Monday through Friday.

Please reference our IVR Call Flowchart (PDF), IVR User Guide (PDF), and IVR Conversion Tool for additional guidance.

Fax

 

Additional Documentation

Please fax Additional Documentation to (803) 870-0161

ADR Responses

Please fax ADR Responses to (803) 870-0160

US Mail

Please submit all paper claims and supporting documentation via US Mail to:
Palmetto GBA
P.O. Box 100306
Columbia, SC 29202-3306

Group of People

Contact a Different Department

View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.


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